Removing AVG Antivirus From my Computer

Posted on 2007-08-11
Last Modified: 2008-01-09
I am trying without success to remove AVG Antivirus.  I am running XP Home and have tried 5 times to remove the program using 'uninstall' option under 'control panel'

I have also tried without success to remove all registry items with AVG.

I also get the following error messages in Outlook;

a) Cannot create instance of AVG7 Kernel, err=0x80040154
b) The add-in "C:\PROGRA~1\Grisoft\AVG7\avgxch32.dll" could not be installed or loaded. The problem may be resolved by using Detect and Repair on the Help menu

I then have to press the "OK" button after error message "b" up to 20 times to get rid of simple takes over my computer!!

Do you have any suggestions how I can get rid of this application.  It is tantamount to harrassment and compromise of my privacy.

Best, David
Question by:davidascott
    LVL 97

    Accepted Solution

    Greetings davidascott !

    1. Unhook AVG from Outlook. Go to Tools > Options > Other > Advanced Options > Addin Manager or COMM/Addins and disable the AVG addins.

    2. Turn off your computer
    You then must unplug from the internet
    then re-boot in safe mode by pressing F8 after the boot-up screen
    at this point if you may want to try to delete AVG

    3. Go to My Computer / local disk ? / program files and delete the AVG folder
    then select Start/search/files and folders/and do a search for AVG
    be "careful " to what you delete at this point
    then reboot in normal mode

    4. Try using hijackthis to stop AVG too if its still running when you reboot


    Best wishes, war1
    LVL 13

    Expert Comment

    You may need to reinstall the program in order to uninstall it.  Some of the components may have been corrupted.  Here is a link to the AVG site for removing/repairing the software.  The question number is 625.

    Author Comment

    Hi Bluetab,
    The AVG version that I have is not a free edition.  This will probably make a difference?
    Best, David
    LVL 8

    Expert Comment


    I have been using AVG for a longtime now.. at least 5-6 years, and have installed and
    removed it from systems without EVER having a problem. In my honest opinion bluetab is right
    on the money that this sounds like a corrupt program, registry entry, or program system file.

    AVG has never been intrusive on any system I have worked with, and I have never had
    a problem (unlike Norton or McAfee) shutting it down or removing it. This doesn't mean it
    could not happen, and your problem is not real.

    As blue tab suggested, try reinstalling the application, and then removing it by ADD/REMOVE

    Not being able to control or remove programs is often a sing of poor design or corrupt
    files. I think it is the later in your case.

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