Microsoft, Windows XP home, SP2, system32\drivers\ntfs.sys missing or corrupt
Does anyone have any info on what is causing this message?
I have now four customers with this same type of error message. They all have proper antivirus, firewall, Ad Aware, Spybot etc.
Any help appreciated.
I have now four customers with this same type of error message. They all have proper antivirus, firewall, Ad Aware, Spybot etc.
Any help appreciated.
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rpollitt, any feedback?
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I was amazed at the number of responses to my question.
On PC #1, I replaced the NTFS.SYS file using the Recovery Consode.
Windows was restored, but I was stuck with a sign on request for a password. There was no password.
I reinstalled Windows but then the PC started cutting out and rebooting.
This was due to a bad ram chip. Working beautifully now.
On PC #2 I ran the Recovery Console and replaced NTFS.SYS. Didn't solve problem.
I ended up putting my own hard drive in the customers PC and running a virus check.
It found and corrected 19 viruses. PC now working fine.
As an aside, I use NOD32 and love it. I wondered if NOD32 had a Recovery Disk similar to Norton.
Unfortunately they don't.
All your help is much appreciated.
Ron Pollitt
On PC #1, I replaced the NTFS.SYS file using the Recovery Consode.
Windows was restored, but I was stuck with a sign on request for a password. There was no password.
I reinstalled Windows but then the PC started cutting out and rebooting.
This was due to a bad ram chip. Working beautifully now.
On PC #2 I ran the Recovery Console and replaced NTFS.SYS. Didn't solve problem.
I ended up putting my own hard drive in the customers PC and running a virus check.
It found and corrected 19 viruses. PC now working fine.
As an aside, I use NOD32 and love it. I wondered if NOD32 had a Recovery Disk similar to Norton.
Unfortunately they don't.
All your help is much appreciated.
Ron Pollitt
The advice is the same as above really. This normally works although we have seen it come back a few times.
We sometimes also see this error when there is a CD in the drive (even if not bootable) or a USB pendrive/memory stick, removing either of these gets the PC booting again (until you forget and leave it in that is!).