Cannot run Internet Connection Wizard


I had some problems with OWA and Sharepoint on an SBS2003 Standard server and I have attempted to re-run the CEICW several times.

Each time I run it, it tells me the DCHP Server isn't started. I check it and it is started.

After a few attempts I get past this stage, but when I get to the section to select the Web Services I want, no Outweb Web Access or Remote Web Workplace is there, in fact, only Sharepoint Services (which is ticked) is displayed. All the other six options are missing.

When I continue and attempt to complete the wizard it fails on all four conguration, the Internet is lost and only comes back after two reboots, to allow us to limp along without OWA, which is used heavily.

Would the underlying problem go back to the installing the Sharepoint, which was not set up by my predecessor and has anyone come across a similar problem?

Thanks for any ideas.
mikeabc27Asked:
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rolustCommented:
Hi  yes

MS has detalied description on how remove Sharepoint, there different ways if you have RTM, SP1 or R2.

http://support.microsoft.com/default.aspx/kb/829114

Robert Lundqvist
Small Business Specialist
Sweden
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rolustCommented:
Hi

Are all services running? What does Event Viewer say? SBS is kind of tricky with all connections between IIS, Sharepoint and features like Remote web workplace, OWA, Intranet etc.
The fact that you dont even see them when running CEICW tells me something went wrong earlier.

Robert Lundqvist
Small Business Specialist
Sweden
0
 
mikeabc27Author Commented:
Hi Robert,

I checked event viewer which contains a few problems but nothing related to this. Checked services against another SBS2003 server and all are okay, but I seem to have found the problem in the IIS console.

Under Web Sites  - Sharepoint ID is 2, Sharepoint Central Administration is 3 and Companyweb is 4, however, Default Website is 998577302 instead of 1.

I did not manual edit this, but somehow it has got corrupted.

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rolustCommented:
Can you access Sharepoint administration? program/admin.. tools, if so try to remove and reinstall intranet.
Add /remove programs SBS 2003 change on Intranet change to remove, restart server, same path but change to install.

Robert Lundqvist
Small Busniess Specialist
Sweden
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mikeabc27Author Commented:
When I try to open Sharepoint Central Administration I get a 400 Bad Request error saying Page Cannot Be Found.

Should I remove Sharepoint Services 2.0 in Add/Remove Programs?
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mikeabc27Author Commented:
Robert - I have followed "Remove the Windows SharePoint Services........." section on KB829114 down to deleting Port/LM/W3SVC/1 and  Port/LM/W3SVC/4 (1 was original Default Website, 4 was Companyweb).

In IIS>servername>Websites only the Default Website with identifier 998477302 is there.

I haven't continued to "Install the Windows Sharepoint....." as I would like to get OWA and RWW up and running now and install Sharepoint tomorrow.

When I run CEICW no web services are displayed. I presume this is because the Identifier of the Default Web site doesn't agree to the port in the Registry.

Can I replace the Default Website and how?

Thanks,

Mike


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rolustCommented:
Hi

What number does it have in registry? I would try to remove default website the same way as Companyweb. I cant find any document regarding removing Default Website.

I´ll look in to it some moore.

Robert Lundqvist
Small Busniess Specialist
Sweden
0
 
mikeabc27Author Commented:
I followed the instructions and deleted all in there:

"Delete any subkey under Ports that does not correspond to one of the Web site identifiers that you wrote down in step 1c. For example, if a subkey named Port /LM/W3SVC/3: exists, but no Web site is configured with this identifier in IIS, delete the Port /LM/W3SVC/3: subkey."

The number is Default Website is 998577302, it shows 1 normally.



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mikeabc27Author Commented:
Robert - I've deleted the Default Web Site and started reinstalling the components.

However, it has now requested SBS disk 3 (as it says it would do in the article you recommended). Unfortunately, this is a preinstalled version of SBS on a Dell Poweredge and no CDs.

Any ideas on accessing the files before Dell support opens tomorrow morning.

Thanks,

Mike
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rolustCommented:
Hi

Isn´t there a copy on disk?

Robert Lundqvist
Small Business Specialist
Sweden
0
 
mikeabc27Author Commented:
Hi Robert,

I've being doing this remotely from home and have SBS CDs here for all editions - this SBS server is about 1 hour drive away.

However, the Dell backup disks, which the previous engineer who installed the server created, have now been found and a copy of CD 3 (with the updated digital certificate) is now in the drive.

I am now now running the Intranet install through Server Tools, but the installation appears to have frozen - nothing showing on the Intranet/Installation Progress Bar, but difficult to tell when remote. So I will leave a little longer and retry.

Will this installation reinstall Outlook Web Access?remote Web Workplace or just Sharepoint?

Regards,

Mike


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mikeabc27Author Commented:
I've rebooted and gone to Add/Remove Progs > SBS, it tells me the Default Web Page is missing from IIS, but I removed this as the ID didn't agree with the Registry.

I acknowledge the warning and continue, select server tools > maintenance > intranet > install, however, server tools/intranet fails and I get a message "An error occurred while installing Windows SharePoint Services and creating your intranet site."

Any idea?

Thanks,

Mike
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mikeabc27Author Commented:
Robert - I forgot to add that when I try to install 832880 to fix this error the update crashes with a fatal error. Plus the CD3 is the later one with the new certificate.
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rolustCommented:
Hi

I´m sorry to say this but you have reached the end.
I would´export mails to pst files, databases, and user folders.
By new disk or use old ones, new SBS disk and start all over.

I have a sysprep image for Fujitsu Siemems Primergy TX150 S5 servers.
Instead of 8-10 hours it´s done in 2 hours.

Robert Lundqvist
Small Busniess Specialist
Sweden
0
 
Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
Mike,

You've hosed your IIS installation and that's what needs to be reinstalled.  BUT... you may want to do as Robert suggested and do a full reinstall at this point.  That's up to you...

However, I may have an easy fix that might just save you a lot of grief.  Just reinstall Exchange, which will not harm your data store, and should repair your IIS Default Web site all at once.

Do this by inserting Disk 2 in your server and then opening Add/Remove Programs > Windows Small Business Server 2003 > Change.  

On the Components Selection Screen, switch Exchange Server to "Reinstall" and finish out the wizard.

Once that completes, reboot the server and reinstall the Exchange Service pack that was previously installed (if only Exchange SP1, then SP1, if both Exchange SP1 and Exchange SP2, then just SP2).

run the Configure Email and Internet Connection Wizard (CEICW -- linked as "Connect to the Internet on the To-Do list in the Server Management Console) which should recreate your default web site.  
A visual how-to for that is here:  http://sbsurl.com/ceicw

You will then need to apply KB831464 and any other Exchange Patches previously applied but not included in Exchange SP2 (such as KB926666).


Jeff
TechSoEasy
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mikeabc27Author Commented:
Sorry Jeff I've only just seen your post.

In the end I followed the advice of a previous thread with a similar problem and joined the Microsoft Partner program. I deliberately avoided this in the past I enjoy resolve my own problems. This one was above me and I have reinstalls. They sorted it remotely within a couple of hours by removing and re-installing Intranet, IIS and Exchange and  everything has been working perfectly since midday.

They did virtually what you suggest. I hope you don't mind that I split the points with Robert, as I feel he was halfway there and may well have come up with the same answer had my description of the problem been more detailed.

Thanks to both of you.

Mike
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Jeffrey Kane - TechSoEasyPrincipal ConsultantCommented:
No prob.  Glad you got it sorted out!

Jeff
TechSoEasy
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