Starquest321
asked on
Custom Email Form
I have certain email that comes in which I would like to be able to use a custom form to make comments/notes. I have a created a folder and then a rule for such email. When I try to customize the form I have 2 problems:
1. When new email comes in and put in the folder by the rule it uses the default email IPM.Post form. Can I change the email form message class based on rules?
2. I am unable to open previous emails sent using the new form.
Thank you.
1. When new email comes in and put in the folder by the rule it uses the default email IPM.Post form. Can I change the email form message class based on rules?
2. I am unable to open previous emails sent using the new form.
Thank you.
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