SBS 2003 Remote Web Workplace - Certificate Warning

Posted on 2007-08-12
Last Modified: 2012-08-14
Hi. I have a user who connects to our SBS 2003 using Remote Web Workplace. However when he connects he get the following warning message:-

There is a problem with this website's security certificate.
The security certificate presented by this website was issued for a different website's address.
Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server. We recommend that you close this webpage and do not continue to this website.

If he clicks on continue he can proceed and view his email, send emails, etc. How do I get rid of this message? Should I be doing something with certificates to make this procedure more secure.
Question by:jimmycan
    LVL 2

    Expert Comment

    Hi Jim,

    Have the user add the certificate to their certificate store, and the warning should go away.

    Click on Continue to go to the RWW site.
    In the top navigation page of IE 7, click on the certificate error, and choose View Certificate.
    Press Install Certificate.
    At the Certificate Import wizard, press next.
    Allow the wizard to place the cert automatically, press next.
    Press Finish.
    Acknowledge the certificate and authorize installation after reviewing to ensure this is the cert from your SBS, and press Yes.
    You'll get notified that installation was successful.  Press OK.
    Press OK at the View Certificate window to return to your RWW page.

    Revisit the site to check that you're no longer prompted with a certificate warning.

    Hope that helps,


    Author Comment

    Thanks Jason.

    I tried that but I am still getting the warning message.

    I also tried the option of copying it to a file and importing into IE7 - Internet Options - Content - Certificates - Advanced - Import. The import works and the certificate appears as within trusted root certification authorities, issued by  and with an expiration date of 06/09/2011 etc, but it still gives the warning when I log intp RWW.

    I also tried it on a second remote PC and the same thing happens.
    LVL 2

    Accepted Solution

    Does the published URL that your user is browsing to match with the Certificate URL?
    Is this a self-signed certificate created with the SBS Configure Email and Internet Connection Wizard?

    For example. if the certificate was created for '' and the URL you are visiting is '', you'll see an error (as the two aren't the same).  

    It may also help to re-run the Certificate import wizard by putting the cert into the Trusted Root Certification Authorities folder.  (



    Author Comment

    Hi Jason. Yes. That worked. Putting worked propertly. Thankyou very much for all your time and effort...Jim

    Expert Comment

    I made the mistake of letting the wizard pick the store location automatically instead of selecting "Trusted Root Certification Authorities".  Once I did that no more warnings came up for that site.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How to run any project with ease

    Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
    - Combine task lists, docs, spreadsheets, and chat in one
    - View and edit from mobile/offline
    - Cut down on emails

    Because virtualization becomes more and more common, and, with Microsoft Hyper-V included in Windows Server at no additional costs, and, most server hardware nowadays is more than capable of running a physical Small Business Server (SBS) 2008 or 201…
    A quick step-by-step overview of installing and configuring Carbonite Server Backup.
    Sending a Secure fax is easy with eFax Corporate ( First, Just open a new email message.  In the To field, type your recipient's fax number You can even send a secure international fax — just include t…
    This video discusses moving either the default database or any database to a new volume.

    760 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    8 Experts available now in Live!

    Get 1:1 Help Now