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pdf driver not found

Posted on 2007-08-12
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Last Modified: 2013-12-01
I am trying to print a report in Quicken 2006  The error message that I get is that there is no PDF driver
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Question by:ritacm
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Author Comment

by:ritacm
ID: 19679129
I had the same problem last year but the solution that was offered does not work or I do not know how to do it.  Please give the very basic instructions  Thank You
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Accepted Solution

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captain earned 1500 total points
ID: 19679346
Where do you print to in your print dialog box? If you do not have a print dialog box, what is your default printer that is installed on your system?
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Author Comment

by:ritacm
ID: 19680857
my default printer is a Dell 922 all in one and it prints everything else except when I am in my quicken program and want to print a report and then I get the message: Cannot find PDF driver   run restore PdfDriver.bat from c:\program files\qioclem\PdfDrv.    I am not able to do this and do not know how
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LVL 31

Expert Comment

by:captain
ID: 19682382
Hi ritacm

have a look at this, this addresses the issue:
http://www.quickencommunity.com/webx?14@@.efd3e55/48

You must do this in Admin Mode, ie logged in as an Administrator, if you are the only user on your PC then the likelyhood is that you are and admin anyway, if you are not sure, go to Control Panel|User Accounts and see what appears in the cloumn behind your username, it will either say administrator or something else.

Hth
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Author Comment

by:ritacm
ID: 19684834
I tried just about everything on the list with no luck yet....................
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Author Comment

by:ritacm
ID: 19687110
I found a very easy solution   Go to control panel  click on Add or Remove Programs
Select Quicken
On left hand side   Click on Add or remove Windows components

After doing this it now prints fine  WOW!
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LVL 31

Expert Comment

by:captain
ID: 19688218
Glad you worked this out, what component did you remove?

all the best
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Author Comment

by:ritacm
ID: 19688935
I didn't remove anything.  I just clicked on "Add or remove window components" and the computer did "whatever"  It worked fine after that    That's the only way I know to explain it.
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LVL 31

Expert Comment

by:captain
ID: 19690536
Strange but as said glad it is working, all the best.

As you solved this yourself, go to Community Support to get this question closed and your points refunded. see http://www.experts-exchange.com/help.jsp#hs5 for help
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LVL 31

Expert Comment

by:captain
ID: 19694015
please close, self resolved
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Author Comment

by:ritacm
ID: 19705024
How do I close?
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