pdf driver not found

I had the same problem last year but the solution that was offered does not work or I do not know how to do it.  Please give the very basic instructions  Thank You

my default printer is a Dell 922 all in one and it prints everything else except when I am in my quicken program and want to print a report and then I get the message: Cannot find PDF driver   run restore PdfDriver.bat from c:\program files\qioclem\PdfDrv.    I am not able to do this and do not know how

Hi ritacm

have a look at this, this addresses the issue:
http://www.quickencommunity.com/webx?14@@.efd3e55/48

You must do this in Admin Mode, ie logged in as an Administrator, if you are the only user on your PC then the likelyhood is that you are and admin anyway, if you are not sure, go to Control Panel|User Accounts and see what appears in the cloumn behind your username, it will either say administrator or something else.

Hth

I tried just about everything on the list with no luck yet....................

I found a very easy solution   Go to control panel  click on Add or Remove Programs
Select Quicken
On left hand side   Click on Add or remove Windows components

After doing this it now prints fine  WOW!

Glad you worked this out, what component did you remove?

all the best

I didn't remove anything.  I just clicked on "Add or remove window components" and the computer did "whatever"  It worked fine after that    That's the only way I know to explain it.

Strange but as said glad it is working, all the best.

As you solved this yourself, go to Community Support to get this question closed and your points refunded. see https://www.experts-exchange.com/help.jsp#hs5 for help

please close, self resolved

How do I close?