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Exchange 2003 setup error -access denied

I have the following situation: I had an Exchange 2003 server that crashed. It had to be completely rebuilt and is now running Windows 2003 Enterprise Edition with SP2. It has been successfully joined to the existing domain and has Active Directory installed and operational (ran DCPromo successfully).

When I try to install Exchange 2003 Standard, I get several error messages and pop-ups.

First, I get a pop-up stating there is a known compatibilty problem with this version Windows. According to MIcrosoft tech notes this can ignored, is this true?

However, the main problem occurs when the System Attendant component is being installed. Here I get an error message that states:

Setup failed while installing sub-component System Attendant service with error code 0x80070005 (please consult the installation logs for a detailed description). You may cancel the installation or try the failed step again.

In the Exchange Installation log it states:

ScSetServerNetworkAddresses (f:\titanium\admin\src\udog\excommon\ptudutil.cxx:2153)
           Error code 0X80070005 (5): Access denied.

I am running the installation as the Domain admin group and Enterprise Admin groups. I also checked and verified I had Exchange Full Admin rights. It all looks OK, so I'm not sure where to look next.

Any help is greatly appreciated.

Thanks in advance.

Paul
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pclay3
Asked:
pclay3
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1 Solution
 
SembeeCommented:
Are you using THE administrator account or an equivalent?
Any reason you made the server a domain controller?
Exchange is best on a member server.
Has the old failed server been removed from the domain? If not then you should be doing a disaster recovery installation.

Simon.
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pclay3Author Commented:
Sembee:
Here is an update: I have successfully installed Exchange and rebooted the server. Now the System Attendant, the MTA, and the Information Store services will not start. I have not copied back the data files.

The event logs has the following message:
Microsoft Exchange System Attendant has generated new security keys for Exchange server 'DELL2'.  Any passwords required by this server must be re-entered using the Exchange System Management snapin.

I am fairly familiar with Exchange System Manager, not sure where you would go to re-enter passwords. FYI: I am using an account which is not "THE" administrator account.

Hope this helps,

Paul
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pclay3Author Commented:
stafi:

Please see my previous comment. I'm not sure if propagation is still causing the problem or if it is something else.

Thanks,

Paul
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pclay3Author Commented:
Simon/Sembee:

The old server did indeed crash and has gone to the Great Server Graveyard in the Sky ;)

This is a new box, with a fresh install of Windows and Exchange. Unfortunately the old server was not gracefully removed and held the Schema and Domain naming master roles. I have successfully seized these roles on another domain controller.

Paul
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SembeeCommented:
My references above were not to the role the server played in the domain, but the server as an Exchange server. If the server hasn't been removed from the domain then all the references to the server will still be on all the mailboxes etc. A disaster recovery installation would then be required. You could then restore the backup to that server.

I would also suggest using THE administrator account, as that one will have the privileges required.

Simon.
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pclay3Author Commented:
Simon,

I have tried a disaster recovery installtion and that is where I am at this point. I am still trying to determine where I need to chnage permissions/passwords. Any ideas? It seems like I've got to resolve this before other things will work.
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pclay3Author Commented:
Thanks to all, but I had to call Microsoft Support and they have resolved the problem. The server name had to be added to the security settings for Active Directory Exchange Accounts.

Consider this case closed.

Thanks again.
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