asked on

Microsoft, outlook 2003, outlook 2003 sp2, C:\DOCUME~1\MICHAEL\LOCALS~1\Temp\7166324.cvr

upon attempting to open outlook 2003 this morning, i was given a error message regarding the file named
C:\DOCUME~1\MICHAEL\LOCALS~1\Temp\7166324.cvr

i am not sure how to copy the entire error message in the box that is sent to Microsoft. i cannot open OL2003 in safe mode or normal. i am running scanpst at this moment to repair any damage. any suggestions of how to repair or save would be appreciated.

thank you

peakpeak

I'd suggest you recreate the Outlook profile. You may first want to save away the address cache (the .nk2 file) which contains the addresses the user has prevoiusly sent successfully. You find the .nk2 file here:
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook
After recreating the profile you can restore the file to the same location assuming you used the same name for the new Outlook profile.

ASKER CERTIFIED SOLUTION

war1

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

missing122799

ASKER

update,

i renamed the cvr file to old extension. ran scanpst. opened outlook, no problem, it works fine. i will monitor it to see what gives, i am not sure how to give points on something like this. you guys who responded, i appreciate your time and suggestions, plus i hope it is not going to break again, as Monday is a work day. let me know how to handle this situation and i will be glad to .
thanks

war1

missing,

Wait a day and make sure the change holds. Then accept the comment that gave you the answer.
https://www.experts-exchange.com/Applications/MS_Office/Outlook/help.jsp#hi68