Can't get mailto: to work properly with scandinavian characters in Outlook and Opera Mail

Posted on 2007-08-12
Last Modified: 2013-12-16

When opening the mailto links the scandinavian characters will show up mangled in Outlook and Opera but correctly in Thunderbird.

If I change the encoding in firefox to ISO-8859-1 then Outlook will be correct but Opera still mangles it.

Settings on the server (Fedora Core 5):


AddDefaultCharset UTF-8

Any tips?
Question by:johnnybaluba
    LVL 38

    Expert Comment

    If you are using Web based mail, you should set:

    AddDefaultCharset  off

    in your httpd.conf, then restart apache.

    To make it display Language other than the deafult Language for your OS correctly.

    Author Comment


    I'm not using web based mail, but creating web pages with mailto:-links. I'm trying to standarize on UTF8 but it seems that Outlook has got some problems with that.

    I can set defaultcharset off and use the meta tag in the html header to use ISO-8859-1 but that is not really the solution I'm after. However if that's the only way I'll have to go for that.
    LVL 22

    Expert Comment

    Hi there,
    It may be the sending, not the receiving that is the problemo, take a look at this


    Author Comment

    Well, the problem occurs already when creating the email, ie just after clicking on the mailto-link. æøå becomes æøå.

    However setting AddDefaultCharset off and then setting charset=ISO-8859-1 in the html header fixes it. It feels like a step backwards though but it's the only way to get Outlook to behave it seems. Can't get Opera Mail to work no matter what I do. Kind of odd since it is a norwegian based company.
    LVL 1

    Accepted Solution

    PAQed with points refunded (500)

    EE Admin

    Featured Post

    Better Security Awareness With Threat Intelligence

    See how one of the leading financial services organizations uses Recorded Future as part of a holistic threat intelligence program to promote security awareness and proactively and efficiently identify threats.

    Join & Write a Comment

    The purpose of this article is to demonstrate how we can use conditional statements using Python.
    Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
    In this tutorial viewers will learn how add a scalable full-width header using CSS3. Create a new HTML document with an internal stylesheet. Set a tiled background.:  Create a new div and name it Header. Position it with position:absolute at the top…
    HTML5 has deprecated a few of the older ways of showing media as well as offering up a new way to create games and animations. Audio, video, and canvas are just a few of the adjustments made between XHTML and HTML5. As we learned in our last micr…

    728 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    15 Experts available now in Live!

    Get 1:1 Help Now