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Recovery Hard Drive NTFS: Possible MBR & File Structure Issue

My computer no longer boots.  IF will hangs on the white cursor after the HP Cmos screen of <esc> Choose Alternative Boot, <F1>Setup(Cmos), <F10> HP Recovery (does not work).

From this point on, I have real no clue on recovery or even reclaiming the Hard Drive.  I know I am certain I do not have a Virus.  Prior to the computer issue, my computer was hanging in the morning.   My computer does hang after no activity over night some times.   I had to turn off the computer and turn it back on. It would not work on normal mode because the display resolution was out of sync.   I went to safe mode to try restore to previous state and change to lower display resolution. I reboot it and then next time it did not boot the white cursor.

I believe (Master Boot Record)MBR could be damage and definitely file structure.  My primary interest is recovery the data or backup the data.  I am in the process of prepare Hiren's USB Boot Drive.

I am some what familiar with the Hiren's Boot disc utilities on simple utilities but  not familiar on data recovery.

I talked to HP and their quote, "all is lost, just reformat the hard drive."   Nothing I can do about data recovery.  Sound typical of HP Computer Support.

This computer I typing this question is older computer.  Also, I have 2 External Hard Drive with USB 2.0/Firewire connections.  Running Windows XP Service Pack 2 with updated with all the recent patches.

Beside the following 2 choices:
A)All Data Lost, Just Format
B)Find some way to Recovery from someone help here
I thought if possible the 3rd choice:
C)Install Another Hard Drive with boot and have the damage data drive as secondary.



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vodreaux
Asked:
vodreaux
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1 Solution
 
garycaseCommented:
Your 3rd choice is fine (reinstall to another drive and just add your current drive as a secondary drive).    But another simple option is to just buy this very-handy-to-have gadget:   http://www.buyextras.com/sausb20toide.html

... then just connect the drive to another PC via USB and recover your data :-)

You can also boot to a Knoppix or Bart's PE CD and just copy the data to one of your external USB drives.
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burrcmCommented:
If it is formatted NTFS, you might try borrowing an XP CD, booting to recovery console and running the commands fixboot and fixmbr. If it is formatted FAT32 (quite possible with an HP setup) use a win9x boot floppy and run fdisk /mbr. You must be sure which filesystem is being used.

Chris B
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vodreauxAuthor Commented:
I believe it a possible Partition Issue along with MBR file structure.

As for the borrowing XP CD, I can't get the recovery console to work.  I borrowed both Pro and home edition.  I pressed R or F10 to try to get the recovery console, nothing.

I would like to  use Fixboot and fixmbr command, it may fixed the problem.
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garycaseCommented:
Remember ... the more you "mess" with the drive, the lower the probability of recovering any data from it.   Before doing anything else with the drive, you should either connect it to another system (either directly to a spare controller port or using the USB gadget I suggested above) and recover the data ... or install a system to another drive (your original "option #3") and slave the drive to it.

Once you've recovered what you need, then you can safely reformat and reinstall to the original drive.
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vodreauxAuthor Commented:
Okies!  I did order the product this morning.  It takes a couple of days even though I live 50 miles from the company.  I did try to see if Fry's electronics had it.  Doubtfully, they have another brand but out of stock.  FRy's from 3 fry's location seems clueless.

I did try placing Windows XP disk and boot from it.

I got the following error.
***STOP 0x000007b (0xF78D2524, 0xc0000034,0x0000000,0x00000000)

I did ran
Prosoft Media Tools 5.0 v1.1.2.64.  It did recognize the drive.

I just paranoid in losing the data and being helpless.  Your right on being patient.  Also, I wanted to give as many info as I can.

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burrcmCommented:
The error is inaccessible boot device. Garycase is absolutely correct (of course). Slave it into another machine. You probably won't be able to access it directly, but a recovery program such as GetDataBack should see your data if the drive is functioning.

Chris B
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vodreauxAuthor Commented:
Thanks! I have not receive the above device yet.  I will keep everyone on my progress.
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vodreauxAuthor Commented:
For some reason, I hook up the device and hard drive to another computer as per device.

Sad thing, the item did not come with instructions.

It recognize the device as USB Mass Storage Device - USB Device.  I can't not install the driver accompany the product.  It use the "Windows default driver"  I tried it and it not recognizing the drive so I can access it.  I tried removing and reattaching the device.  It keeps giving the same issue.

Also, I can find anywhere on the Sabrent website on update driver or actual driver.


Any way to force use the driver came with the product?

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garycaseCommented:
You don't need any drivers ... those for only needed with a Win9X OS (Windows 98SE, Windows ME).    If you've connected both the data and power cables to your drive and it still doesn't work, then the drive itself has apparently failed.   In that case, there are a couple of options:

=>  Try connecting it to a spare port on another PC and slaving it (sometimes an internal port will provide better recovery than a USB bridged device), and then using GetDataBack (as suggested earlier ... available here:  http://www.runtime.org/gdb.htm )

=>  If the data's important, send the drive off for professional recovery.   This is an excellent (and, by data recovery standards, reasonably priced) choice:   http://www.gillware.com/


... just to be sure your adapter is working (fairly certain; but even new products can be defective):  connect ANY other known-good drive to the adapter, and confirm that it works okay with that drive.
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vodreauxAuthor Commented:
Actually, I had neighbor test the device.

.. just to be sure your adapter is working (fairly certain; but even new products can be defective):  connect ANY other known-good drive to the adapter, and confirm that it works okay with that drive.

This is true.  The product is defective.  Hopefully, I can get refund or replacement.
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vodreauxAuthor Commented:
Finally, everything being backup, and drive restore and fixed.

Thanks!

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