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Exchange Server 2007 / Outlook 2002 (XP) strange Characters in Delivery Notifications

Posted on 2007-08-12
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Last Modified: 2008-07-12
Hi all,
We deployed Exchange Server 2007 to transitioning from Exchange Server 2000.

90% of Outlook Clients runs on 2002 version (Outlook XP)... When we send a message to Internet, the Relayed Notification that the Client receives from Exchange Server 2007 comes with an strange set of characters in the Body (completely unreadable).

Any ideas on this issue?.
Regards,
LM
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Question by:goltrek
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Expert Comment

by:peakpeak
ID: 19681974
Does it work for other versions of Outlook? What are the Language settings?
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Author Comment

by:goltrek
ID: 19689152
Hi peakpeak,

Yes, it works on others version of Outlook (Outlook 2003 / Outlook 2007). But not on Outlook XP.

Our Exchange 2007 Servers are installed on Windows Server 2003 R2 64-Bits /SP2 & Exchange Server 2007 Enterprise Edition (English Language). The client workstations are installed on Windows XP /SP2 & Office XP (Spanish Language).

Tomorrow we will do a test using an English OS/Office Workstation.

Any other idea?

Regards,
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Accepted Solution

by:
goltrek earned 0 total points
ID: 20569160
Hi all,

The solution to this issue is to migrate to a newer version of Office / Outlook. In all tests made with Microsoft PSS they saw that there is an issue between Outlook XP and Exchange 2007 with the delivery notification messages.

Regards,

Luis
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