I received a call from a customer that she is unable to login to an ftp website with her Windows 2000 computer since it's IP address was changed. When she tries to access the ftp site by typing in the ftp://IPAddress
in Internet Explorer (6.0 SP1), she is automatically redirected to a foldername@IPAddress and an error message appears:
FTP Folder Error
Windows cannot access this folder. Make sure you typed the file name correctly and that you have permission to access the folder. Details: The server name or address could not be resolved.
Before the IP address changed, she configured Windows to save the password & login automatically.
When I log on her computer, "The Log On As" screen appears ilike it's supposed to. I've tried the following:
1. Cleared the IE History
2. Cleared IE Cookies & Temporary Files
3. Run ipconfig /flushdns
4. Cleared saved IE Passwords
So it sure seems profile specific. Any other ideas? Any help would be appreciated. Thank you!