Jscott82305
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I am having a problem booting a PC, any suggestions?
One of our users brought their personal PC here today and when we power it on it starts loading Windows and then it starts to begin the dump of physical memory. If we boot into safe mode we are able to log on. Any suggestions here?
Can you tell us what events are in the Event Viewer, or provide any of the information from the physical memory dump ?
try to go to the recovery console and run the command chkdsk /r or chkdsk /f i think it might help you booting
Can you upload the .dmp files from c:\windows\minidump to http://www.ee-stuff.com? We might be able to isolate the faulting module....
I dont believe it is a hidden folder.....
But you can always verify if it is even set to minidump...
Contro Panel>System>Advanced>Star tup and Recovery, and make sure it is checked to do a small minidump, and note the directory...
I dont believe it is a hidden folder.....
But you can always verify if it is even set to minidump...
Contro Panel>System>Advanced>Star
if it boots in safe mode, and not in regular mode, you probably have a driver problem; try updating them - start with chipset, video, sound etc... from device manager
ASKER
Okay, I will try all of these. I wasn't able to yesterday because he left early.
..i mean, update from safe mode - of course
This is RAM issue.. replace the RAM and your problems will be gone.
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