troubleshooting Question

Dell notebook computer will not turn on

Avatar of dbfromnewjersey
dbfromnewjerseyFlag for United States of America asked on
HardwareDesktopsLaptops Notebooks
6 Comments4 Solutions336 ViewsLast Modified:
All we're getting is the little green light showing that power is entering the computer. Tried turning it on using just the battery, just the adaptor, and the battery and the adaptor both installed. When we turn on it, we hear fan, nothing coming on the screen. Computer seems to be completely dead other than being able to see that power is entering the computer by seeing the little green light.  Any idea what this is? Need to at least get the data off of the hard drive (if possible) even if the rest of the computer is shot.

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 4 Answers and 6 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 4 Answers and 6 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros