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MS Word 2000 Freeze-Up

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Last Modified: 2013-12-11
I am having problems getting MS Word 2000  part of the works suite to open.  All other programs will open but this one starts and hangs at the initial startup.  I have reinstalled and receive the same problems and then I totally removed it and did a clean reinstall of MS Word 2000 and still receive the same thing.  Im not sure where to go next. Is it something in the registry or some other option I have not noticed yet?  This is on a ME OS.
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Top Expert 2008
Commented:
This one is on us!
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Most Valuable Expert 2011
Top Expert 2011

Commented:
start>run>winword.exe /a

If it starts right up, then you have an Addin that could be causing the problem.....You will find them in the Tools>Add ins menu....

Any errors in the event logs?

Author

Commented:
Thanks that worked but it made another problem which was my original problem with this computer. After running shut down.. I get a blue screen thats says "Windows Protection Error you need to restart your computer. System halted." Do I need to post a new question?
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Most Valuable Expert 2011
Top Expert 2011

Commented:
That doesnt sound like a Word related issue, unless the addin is totally shot.....
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Top Expert 2008

Commented:
Yes, you should start a new question, as this problem is completely different from MS Word not starting.
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Top Expert 2008

Commented:
qpsocs, did we answer your original question here?

Author

Commented:
Well I tried everything and nothing worked so we had to do data recovery and then reinstall.
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Top Expert 2008

Commented:
Does MS Word no longer freeze and opens?  This is your original question.
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Most Valuable Expert 2011
Top Expert 2011

Commented:
After the reinstall I would suggest it is fixed, but unfortunately it doesnt look like WE solved it...

Author

Commented:
Yes word was fixed as to original question... word would run after following the answers.  But the other problem caused the reinstall being after word was ran then upon closing the blue screen with windows protection fault came up.
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Most Valuable Expert 2011
Top Expert 2011

Commented:
IMHO, I dont understand why you didnt request a refund on this one, as the reinstall is what fixed the problem. Not trying to start trouble though....

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