troubleshooting Question

No email notification to delegate

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clcuserFlag for Canada asked on
ExchangeOutlookActive Directory
4 Comments1 Solution1822 ViewsLast Modified:
Microsoft Outlook 2003 issue:
We are running MS Outlook 2003 on MS Exchange server 2003, SP2, on Windows 2003 Server Standard.
Assistant Betty has Send As permission to her manager's mailbox.  Is a delegate of his mailbox and calendar with Publishing Editor permissions.  Was receiving email notifications of meeting requests made to her manager routinely without issue.  Then we changed her user logon ID in Active Directory.  Now she does not receive e-mail notifications of meeting requests sent to her manager.  On manager's Tools - Options - Delegates tab, there is a checkmark beside "Send meeting requests and responses only to my delegates, not to me" when her name is highlighted in the delegates list.  But we cannot change this option - it is grayed out even when her name is selected.

After changing her name, we tried removing her Send As permission to her manager's mailbox, then adding her back in, to no avail.
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