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Backup fails ,storage works;Backup exec10d

bdixon39 asked
Last Modified: 2013-12-01
Tape library HP Ultrium Storage Works 920 LTO 3 only gets to loading media -WILL NOT DO BACKUP-backupexec10d:
It is on hcl, the drivers are all up to date, tests run fine , scans and inventories are good:
other errors/reports include media unrecognized/unrecognizable format-erase to make usable-ready, no idle devices available
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thanks-this is brand new setup, tapes are new, the test runs are fine but it just hangs at loading when you try to run backup:i am currently enlisting symantec support for BE, and if they can'y help I'll assume it is a bad unit from HP

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