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Exchange 2003 Receipient Policy is not applying policies

itmti
itmti asked
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Last Modified: 2013-11-05
Exchange 2003 Receipient Policy is not applying policies

Exchange 2003 SP2
Windows 2003 SP2
All latest patches up to date.

It is Mailbox Manager Settings:
Created new policy for Exchange Recipient, found that user where I want to apply the policy to.
Mailbox manager policy created to delete emails in users following folders: Inbox Deleted Sent
Age 90 days.
Selected Send Notification mail to user after processing.

Not working, any ideas?

Thanks,
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David Scott, MCSENetwork Administrator

Commented:
Yep,

you have to enable mailbox management on your server.  

Open up ESM,
expand admin groups, first admin group, servers, right click your server, properties, mailbox management tab, under start mailbox management process:
it is probably set to "never run".  pick the option of your choice from the drop down or click customize to set when it should run.  

Author

Commented:
I have it scheduled to run every 15 minutes, but policy never applies itself.  
Policy is to delete mail older then 90 days, but all id does generates report says it deleted some but no go.

Any ideas?

David Scott, MCSENetwork Administrator

Commented:
so you are saying it does delete some mail but not all that you would expect based on the recipient policy?  

Author

Commented:
that is correct.  It seems random, and deletes only couple, when it should delete thousands of them.
Network Administrator
Commented:
This one is on us!
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Author

Commented:
KB326397  article, had to set to value 3.
And it worked.

Thanks
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