asked on

Exchange server 2003 fails to start

information store service fails to start

MTA service also fails to start

Error locating GC server found in the event log

Sembee

If you are seeing errors about being unable to access a GC/DC then that is the problem. Have you verified that the GC/DCs are available?
Anything changed recently in the network configuration? Domain controller removed for example?

Simon.

OluseyiBasorun

ASKER

Other error messages are as stated below:

Source Msexchangesa
event id:1031
Description One of the system attendant's task is blocked
Function:CMonitoring Task .Work

Source MsexchangeDSAccess
Event ID: 2103
Description Process MAD.EXE (PID=2848). All Global catalogue servers in use are not responding

kristinaw

olusey,

it would be helpful if you could answer the questions that have been asked.

Kris.

kristinaw

also, is the exchange server a domain controller? was it ever (and recently demoted, for example?)?

Kris.

OluseyiBasorun

ASKER

the exchange server was a domain controller. we demoted it recently

ASKER CERTIFIED SOLUTION

Sembee

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OluseyiBasorun

ASKER

yes that was true.
And i have demoted it for about two months and its being working fine since.

OluseyiBasorun

ASKER

I've got the solution.

There were stale records in the DNS.

I went to prune the DNS record of stale records.

DCs, GCs that had been demoted were found there.

Stale IP address of old DNS servers were also found there.

Problem Solved after the prune.

Information store and MTA services stack started successfully

kristinaw

ok. sounds like simon pointed you in the right direction.

kris.

Computer101

Forced accept.

Computer101
EE Admin