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Symantec Mail Security for Microsoft Exchange (Premium AntiSpam enabled), causes Health Monitor to crash

jaschmerold asked
Last Modified: 2008-01-09
Windows 2003 SBS Server running Microsoft Exchange, Health Monitor Crashes after installing Symantec Mail Security for Microsoft Exchange.  Also The Premium AntiSpam License is installed and configured but is not catching any Spammed emails.  Workstations receive their email's thru pop/smtp under Microsoft Outlook at the desktop.  POP/SMTP is set as default at the workstation email client, and the MS Exchange is secondary.  Once email's are received thru the pop/smtp it then uploads the info to the exchange
Watch Question

You need to rethink your solution. You should make sure that you are using a version of your Symantec product that is designed for SBS. Then you need to ask why you have that product on there in the first place if you are downloading over POP to the client and using SMTP outbound.
WHo set this up for you? Why is it configured like it is? Why did someone sell you the Symantec product when you plainly are not using Exchange.
There are so many things wrong with this set up that I just don't know where to stop.

Symantec mailsecurity uses by default a port that SBS needs, I usually change it to 8082.
Check IIS to see what port it is using.

Robert Lundqvist
Small Busniess Specialist


I did check with IIS and the default port that Symantec Mail Security is using is port 8082


I agree with czcdct. Your solution is kind of else.
Whats in Event Viewer?
When IMF is configured what solution is choosed archive?, delete?

Robert Lundqvist
Small business Specialist
This one is on us!
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Hi again

Of course Symantec has products for SBS although Smtp for Exchange doesn´t change.
I have 50 servers installed with Symantec.

As long as it´s for SBS I´ts no Problem.

Robert Lundqvist
Small Business Specialist

I'll lay odds (and the price of a pint) that the person who sold him the software did the installation in the screwed up manner it's in and that the product isn't the SBS one.



I do have the Symantec Mail Security Product installed in other Windows 2003 SBS Servers.  And I do have the Premium AntiSpam installed, and both work's great.  The server in question just has a newer version of Symantec Mail Security.  The only difference is that this server configuration is that they get their emails thru a pop server, which then sends it to the Mail exchange.  You can then check your email's from any location as long as you know the IP address of the server for example  So the exchange is working.   Unfortunately you do have to have Microsoft Office 2003 running on the client's workstations, to get updates every 10 minutes or so.  My other customers do it the old fashioned way, directly thru the Exchange server.  I am just picking up the pieces from where the other vendor had left off.  Sometime in the future I will get the customer to go with a dedicated Microsoft Exchange Mail Server, which should be easy to change.  
I do know that the Exchange is working in this state though.  I am surprised that it is not capable of catching the spam email's as the pop email is populating the exchange email piece.  Premium AntiSpam should at least once a day scan the dbase from start to finish and remove the spammed emails, if anyone have any other ideas please let me know, thanks for you help

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