I am working on PC that lost its WInsock and network connection after installing a new HP Printer driver. After considerable attempts to repair the Winsock using many of the articles on EE that unfortunatley didn't work, I have just finished repairing the OS, using the Windows install disc's option to repair existing instead of install a fresh copy of Windows. This was the only viable option left as the customer did not want a complete re-install. The OS and winsock has subsequently been fine except that when you start Internet Explorer (which has reverted from version 7 to version 6 during the repair), it starts up OK to the Home page, but wont allow you to navigate away from the Home. When you type another URL or select a bookmark, IE6 appears to freeze with a blank window, then opens a second blank window and then after 60 seconds or so, closes the second window and reverts back to the Home Page on the first window.
I have also seen this exact same behaviour on a laptop two weeks ago, where the user had removed IE7 and no matter what we tried we couldnt get it to reslove this navigation freeze., nor uninstall or re-install IE6 or IE7. On that occasion the OS was re-installed, but I dont have that luxury here. But as the effect is identical, there must be a known issue with reverting from IE7 to IE6 and trying to get back again.
I have checked with the user and this machine was definitely running IE7 before I repaired the OS, which is now running IE6. Another problem with this is that you cannot run Windows Updates anymore, which was the same with the laptop. When I repaired the OS Windows Updates was working for a while, so something must be patching that causes this corruption in IE6.
Any ideas please?