troubleshooting Question

Unable to Remove user From Blackberry Server

Avatar of JCochran1977
JCochran1977Flag for United States of America asked on
Windows Server 2003BlackBerry
4 Comments1 Solution2787 ViewsLast Modified:
We have two users that we are unable to remove from the Blackberry Server we have. They are both staying in User Pending Delete and one of them is no longer with the company, but one is and we really need to get her activated again.

Here is the error from the event log:

Error: 8908, Severity: 22, State: 6
Table error: Database ID 5, object ID 690101499, index ID 2. Chain linkage mismatch. (1:22616)->next = (1:24742), but (1:24742)->prev = (1:57351).

here is the error that pops up when we try to delete:

Failed to remove user """" from the Blackberry server.

If anyone has any advice it would be greatly appreciated.

Thanks,
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