troubleshooting Question

Outlook issue over Multilinks

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abhijitm00Flag for United States of America asked on
RoutersExchangeEmail Servers
11 Comments2 Solutions318 ViewsLast Modified:

We are facing an odd issue here with Outlook through Cisco 2821s.  We have two sites connected by multilinks. One site has the exchange server and the other site has clients accessing it. On the site having the Exchange server we are able to access emails using the Outlook thick client but on the other site users cannot connect to the Exchange server. Error says "server not found". They are able to access their email through http://(name of server)/exchange at the remote site. Microsoft does not throw any errors on the server or the client. Clients at the remote site are able to access files across the multilink as well from the main site and there is no quality issues with the phone calls placed through VoIP(Cisco Call Manager 4.2). The problem is I don't know where to start troubleshooting from. Thanks.
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