troubleshooting Question

Castelle FaxPress 8.1.5

Avatar of holemania
holemania asked on
Networking
2 Comments1 Solution616 ViewsLast Modified:
I have a user saying that a particular customer can't fax to his direct fax number, but were able to fax it to another fax line.  However, I am able to fax it to his fax number.  Also he's able to receive other faxes from other customers, just not this particular customer.  Anyone know where I would check to see if the faxes did come to our end or not?  What throws me off is that they are able to send it to another line and not this particular line.  I am able to get a fax diail tone on this line as well.  

Please help.
ASKER CERTIFIED SOLUTION
Join our community to see this answer!
Unlock 1 Answer and 2 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 2 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros