troubleshooting Question

No desktop icons

Avatar of snowcraig
snowcraig asked on
SecurityAnti-Virus AppsPC
8 Comments1 Solution320 ViewsLast Modified:
Thanks in advance!

I started my computer today, and no desktop icons came up.  Not even the start menu button.  My wallpaper is showing, but when I right - click, nothing happens.  CTRL+ALT+DEL works, which enabled me to start firefox.  However, I couldn't find system restore or any useful program to try to deal with the problem.  It almost seems like these programs are gone.  I am suspicious that this may be a virus, since I just downloaded a file from an unknown source, which sent my norton antivirus into motion.  However, Norton said it deleted the file.

Am I completely screwed here?  I hope to be able to resolve this without having to completely reload windows and lose all my data.

Thanks!!!
Join the community to see this answer!
Join our exclusive community to see this answer & millions of others.
Unlock 1 Answer and 8 Comments.
Join the Community
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 8 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros