troubleshooting Question

Unable to use the remote control on IBM BladeCenter Advanced Management Module

Avatar of Alex Hearl
Alex HearlFlag for United Kingdom of Great Britain and Northern Ireland asked on
HardwareServer HardwareRemote Access
7 Comments1 Solution13258 ViewsLast Modified:
We have a full (14 blades) IBM LS20 Blade Chassis.

When clicking the "Start Remote Control" button under the Remote Control Blade task screen, the new window opens and then two message boxes are displayed:

Message
Error while trying to update the blade selection list.
[OK]

and

Change MT owner error
Sorry, Can not Refresh Blade list due to server error
[OK]

I have been unable to locate anything on either the IBM website and the mystical powers of the almighty Google have failed (searching for either of the error messages encased in quotes gives zero hits)

I have emailed IBM asking for assistance, but they are yet to respond (other than an automated "we have recieved your enquiry, thankyou for choosing IBM, etc." message.

Any help would be GREATLY appreciated!

Thanks

Alex.
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