business objects, Crystal Reports, .net, c#, .Net Crystal Reports, IE7, An communication error occured. Printing will be stopped
we have a number of crystal reports that all of a sudden will not print, the reports all run fine, but when you attempt to print you get the following error "An communication error occured. Printing will be stopped"
if you run a report through visual studio the innerException shows "Load Report Failed." [System.Runtime.InteropSer vice.ComEx ception] "Access is denied.\r"
error code -2147467259
Stack Trace
at CrystalDecisions.ReportApp Server.Cli entDoc.Rep ortClientD ocumentCla ss.Open(Ob ject& DocumentPath, Int32 Options)
at CrystalDecisions.ReportApp Server.Rep ortClientD ocumentWra pper.Open( Object& DocumentPath, Int32 Options)
at CrystalDecisions.ReportApp Server.Rep ortClientD ocumentWra pper.Ensur eDocumentI sOpened()
a google search show lot of other people with the same error when trying to print, but no solutions and very few responces?
Help!
if you run a report through visual studio the innerException shows "Load Report Failed." [System.Runtime.InteropSer
error code -2147467259
Stack Trace
at CrystalDecisions.ReportApp
at CrystalDecisions.ReportApp
at CrystalDecisions.ReportApp
a google search show lot of other people with the same error when trying to print, but no solutions and very few responces?
Help!
ASKER
Yes it is Server 2003, The Network service does have access to these locations, but I still get the error, I have a second site that also runs crystal reports and the reports will work for most people, but certian people (like myself) are getting this error on this site as well
I would recommend you download the free FILEMON utility from Microsoft - this will monitor all file access on the server and you'll be able to see where the access is being denied and from what user context. It is a standalone executable so there's nothing to install on the server - just run it from the desktop and delete it once you're finished.
This tool has been a great help to me in finding permissions issues on Win2k3
frodoman
This tool has been a great help to me in finding permissions issues on Win2k3
frodoman
ASKER
We have tried this and it is locking on the global print driver in crystal,
Update all of your Crystal Print drivers,...perhaps one is corrupt or outdated.
MIkeV
MIkeV
ASKER
how do I update the crystal print drivers?
install latest Crystal Version...what version are you currently running? Do you have IX..R2?
ASKER
don't know what IX..R2 is, I am running the the visual studio .net 2005 version, and when I check for updates on the crystal components it says it is up to date
The print drivers are installed from the OS.
mlmcc
mlmcc
ASKER
mlmcc: the crystal print driver is seperate from the OS, it is embedded into the crytal app
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Vee_Mod
Community Support Moderator
Vee_Mod
Community Support Moderator

Crystalviewers virtual directory
Windows Temp folder
Your application directory
I've seen this where your app is running in an application pool with appropriate permissions but when exporting / printing the Network Service identity needs to access the same resources and doesn't have the necessary rights.
frodoman