Port 1I, Box 1, Bay 1 failed - REPLACE

mmingfeilam
mmingfeilam used Ask the Experts™
on
hi all,

the HP server in my company all of a sudden became very slow, and the

latest HP Proliant diagnostics shows this:

Array Diagnostic Utility Version 7.60.18.0
Array Diagnostic Utility Inspection Report Version 7.60.3.0

Date/Time:          Friday, September 07, 2007 5:22:42PM
Computer Model:     HP Server


SLOT SUMMARY:
   Slot Num  Slot Type  Array Controllers and Host Adapters Detected
   --------  ---------  --------------------------------------------
   SLOT 0    PCI        Smart Array P400i Controller

SLOT 0 Smart Array P400i Controller ERROR REPORT:

   Logical drive 1 status = Interim recovery (volume functional, but

not fault tolerant)
      Port 1I, Box 1, Bay 1 failed - REPLACE
   Error occurred reading RIS copy from Port 1I, Box 1, Bay 1

SUBSYSTEM INFORMATION:

   Chassis Serial Num:              USM64907HT
   This Controller
      Array Serial Number:          PH6BMV1609    
      Cache Serial Number:          PA82C0D9STV2TK
   Other Controller
      Array Serial Number:          Not Available
      Cache Serial Number:          Not Available

CONTROLLER IDENTIFICATION:
   Configured Logical Drives: 1
   Configuration Signature:   0xa000c51b
   Controller Firmware Rev:   1.18
   Controller ROM Revision:   1.18
   Controller Hardware Rev:   0x01
   Boot Block Version:        0.01
   Board ID:                  0x3235103c
   Cable or Config Error:     0x00 (No)
   Invalid Host RAM Address:  No
   CPU Revision:              0x91
   CPU to PCI ASIC Rev:       0x00
   Cache Controller ASIC Rev: 0x00
   PCI to Host ASIC Rev:      0x00
   Marketing Revision:        0x42 (Rev B)
   Expand Disable Code:       0x01
   Protocol Chip Count:       1
   Enclosure Count:           2
   Max SCSI IDs per Bus:      0
   Big Drive Map:             0x0002 0x0000 0x0000 0x0000 0x0000

0x0000 0x0000 0x0000
   Big Ext Drive Map:         0x0000 0x0000 0x0000 0x0000 0x0000

0x0000 0x0000 0x0000
   Big Non-Disk Drive Map:    0x0000 0x0000 0x0000 0x0000 0x0000

0x0000 0x0000 0x2000
   Fibre Chip Count:          0
   Recovery ROM Inactive      
   Image Revision:            1.18
   Recovery ROM Active Image  
   Flags Status:              0x01

is this something fundamentally wrong with the harddrive?  if not,

can we fix it without having to replace the har
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Commented:
More than likely the drive is failing.  Pull and and test is with a utility from the hardware manufacturer.  Otherwise, pull the drive and replace it.
Forced accept.

Computer101
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