Powerpoint 'Save As' gives error 'Can't access...file name is invalid'
Posted on 2007-09-12
My users are having an odd problem with 'Save As' using Powerpoint 2000 on Windows XP and 2000. When they try to save a copy of the file using 'Save As' they get the following error:
Powerpoint can't access g:\....\test.ppt becaouse the file name is invalid
I have tried various scenarios and came to the following conclusions:
*It doesn't seem to be a permissions issue on UPMS, it is universal across the agency drives, but you can still save to a local disk
*Only domain admins can 'Save As' without errors, even when I temporarily gave the users full control of their files
*It only seems to affect PowerPoint and only if you're doing a 'Save as' and have inserted a picture or other object. Sticking to text slides has no issues. I tried all the other Office programs and some third party programs without any trouble.
*It isn't the DFS, I tried it with the full server path with the same issues.
*They can still copy/delete/rename using a standard file browser without any issues
As a workaround I've discovered they can change the file type to 'Powerpoint 97-2000 & 95 Presenatation' and it saves without any errors (other than the warning that you may lose some features).
Any suggestions on how to resolve this issue completely?