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resume.zip mass email

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Last Modified: 2013-11-30
My client opened a file that was emailed from craigslist that was named resume.zip. Now it is attempting to send many many emails and my Symantec corporate av is stopping them from being sent but I cant stop or find the process that is running it. Went to the symantec site and found little help. Did a scan in safe mode and nothing found nor can I find the registry entries they say should be removed. Windows Xp pro machine and only web based email client.  Any Ideas?
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