Obsure AT&T Yahoo Browser email typing issue
Posted on 2007-09-27
Have a client running the latest AT&T Yahoo Browser and logging in to their Yahoo Mail account to send/receive email. When they type anything in the message body window, the typing is super sluggish....takes 5-10 seconds for text to show up and makes it impossible to type emails with the delay. If I use Internet Explorer instead, the Yahoo Mail message body typing is normal. They don't have much on the PC and they run Webroot Spy Sweeper + Antivirus which has given the computer a clean bill-of-health (no spyware, no virus). I installed the AT&T Yahoo Browser on my laptop and logged them in to type messages on my laptop and there was no delay in the typing.
So there is something specific to their computer, some interaction with something on their machine, that is causing this delay. AT&T had no ideas or suggestions for them when they called for support. Has anyone come across this before? They love the AT&T Yahoo Browser (not sure why) and don't want to use IE or Firefox.
Thanks in advance!