Can not open a web site with Graph

Posted on 2007-09-27
Last Modified: 2013-12-25

1. My client has an internet explorer as her browser.
2. She wants to open a certain website (for looking for house) with the Maps, etc
3. But she can not open it ; it turns "blank" in the middle
4. Any help?
5. Thank you
Question by:tjie
    LVL 97

    Accepted Solution

    Greetings tjie !

    Is the problem with one website or all websites with graphs?  

    If all websites, follow the trouble shooter here

    Hope this helps, war1
    LVL 1

    Assisted Solution

    Sounds like the website maybe using a 3rd party plugin to display the data and your client either doesnt have the plugin installed or it is disabled. The plugin depends on the content of the website. It could be Java, Flash, etc...

    Do you have a link to this website (if its external)?
    LVL 97

    Expert Comment

    tjie, any update?

    Author Comment


    Yes,  We are able to enable it by configuring the IE (View, Encoding, select Western....)

    I will close this discussion soon and splitiing the points for the active participation.

    Thank you


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