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wsus 3.0 not downloading updates...

Background:  Win 2003 server (not Small Biz, WSUS 3.0 fresh install)
I am not able to download updates after the sync says that it is succeeded.  Event log is telling me: ontent file download failed. Reason: The server does not support the necessary HTTP protocol. Background Intelligent Transfer Service (BITS) requires that the server support the Range protocol header.
 Source File: /msdownload/update/v3-19990518/cabpool/nldlpkop_2d61787a6b680a97d66784817d8847eb6deea490.cab Destination File: c:\WSUS\WsusContent\90\2D61787A6B680A97D66784817D8847EB6DEEA490.CAB.

google has found this: 1. net stop WSusService

2. CD "%programfiles%\Update Services\tools\osql\osql.exe" -S <SQL instance name -E -b -n -Q "USE SUSDB update tbConfigurationC set BitsDownloadPriorityForeground=1"
3. net start WSusService

[Replace <SQL instance name with your SQL server or %computername%\WSUS if you are using WMSDE]

but i do not have the osps folder under tools...  i have also tried the stopping and starting the background and wsus services...
I do not see any sql of any type in installed progams. All that is there is windows internal database, is this correct???
I am at a lose here, any help would be greatly appreciated.  

Thanks,
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IT_Department
Asked:
IT_Department
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1 Solution
 
lnkevinCommented:
Is there any firewall between WSUS server with your server or is there any software firewall enable? If yes, you either disable the firewall (if software) or create a rule set to open port for WSUS download.

K
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IT_DepartmentAuthor Commented:
Yes there is, We have checked traffic and it is not being blocked...  we had a 2.0 server running just fine before, is there a different port that we need open with the new 3.0??
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JjcampNRCommented:
Have you installed all the related Windows Updates on that server?  There are a bunch of BITS related updates that need to be installed for WSUS - and you'll need to ensure that you're on at least 2003 SP1 since it's listed as a system requirement for WSUS 3.0.  I believe all the necessary BITS updates are included in SP1 - but I'll double check that.

Also, are you going through a proxy server?  If so, you need to make sure you've reset the proxy configuration password in WSUS after the install, otherwise WSUS won't be able to get out correctly.

Take a  look here for all the system requirements and make sure you're good on all these:
http://technet2.microsoft.com/windowsserver/en/library/94d1385f-4872-4c29-8822-3a4ec5e45ae41033.mspx?mfr=true

If you are, let us know if the error is the same or if anything has changed and we'll figure this out.
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IT_DepartmentAuthor Commented:
the server is fully patched.  We are not running through a proxy either.  I have installed the BITS updateKB923845 and restarted with no such luck.  
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JjcampNRCommented:
Same error message?  Did you look through all of the pre-reqs in that article?  I'm going to continue looking on my end, hopefully one of us will turn something up soon.
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JjcampNRCommented:
That link you turned up earlier and mentioned in your original post looks to be the answer for your issue per Microsoft's article:  http://technet2.microsoft.com/windowsserver/en/library/5b2a029a-34bf-47ba-94e3-e0e93b4f825b1033.mspx?mfr=true

You did mention an incorrect folder name in your post - so I want to be sure that you just made a slight typo and didn't make the same mistake when you were trying to run the commands.  The post mentions a folder called "OSQL" and you said you didn't have the "OSPS" folder.  Can you recheck this and make sure that you definitely don't have that OSQL folder?  It should have been installed as part of the default WSUS install so I'm not sure why you're not seeing it.
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IT_DepartmentAuthor Commented:
You are correct typo...  I do not have that folder.  Try a reinstall of WSUS??
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JjcampNRCommented:
I would - but you may want to remove your current install first if there's no necessary data in there.  Make sure if you have a custom install option you choose it and see if you get the option of instlling additional tools with it.
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IT_DepartmentAuthor Commented:
the only thing that we have so far is computers that have populated.  I'm assuming that these will all repopulate once back up and running.  
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IT_DepartmentAuthor Commented:
Thank you for your help JjcampNR, I am now getting the files downloaded but i rechecked the tools folder and still did not have the osql folder/file???  Weird.  Thanks again.  
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JjcampNRCommented:
Very odd indeed.  I'll have to check on our server once I get in tomorrow - happy to help.
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IT_DepartmentAuthor Commented:
Let me know I am thinking about getting rid of the windows internal db and going to sql 2005 express.  It started downloading a very few intial updates but then would not download any that i had approved.  
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