Unable to connect my wireless bluetooth mouse to my built-in laptop bluetooth radio

Posted on 2007-09-27
Last Modified: 2013-12-14
I have a Fujitsu Lifebook T4220 with built in bluetooth networking.  It's using the Toshiba Bluetooth Stack for Windows 5.10.04

I have the Microsoft bluetooth wireless notebook optical mouse, and it works fine using the usb dongle.  However, I'd like to not have to use the dongle - since it protrudes out and is one more thing to carry and my laptop already has bluetooth built in.

When I run the connection manager software ("Bluetooth Manager") it is unable to find the device.  I'm pushing the "connect" button on the bottom of the mouse, but it just can't find it.

What could be wrong?
Question by:olenronning
    LVL 3

    Expert Comment


    Two ideas:
    1. Perhaps you did not manage to make the mouse "discoverable", so the PC could not see it. Seems that you tried to press some button though so this is not so likely i think.

    2. The Toshiba stack does have a problem with recognizing the device. (There are some common errors like requiering a device to display a specific "class of device" even if this is not required in the BT specs.) You can handle this by complaining to Toshiba, or you could change BT stack for your built in device. This is quite iasy and also fully reversable. E.g. locate your Bluetooth radio device in the device manager. Note name and location of driver. Uninstall its driver. Restart. Windows XP will now grab the device for use with the built in XP Bluetooth stack.

    Good luck!


    Author Comment

    Thanks for the suggestions.  Unfortunately, your #2 suggestion does not quite work, because I'm running Windows Vista (Ultimate).  When i go to the control and select the bluetooth device and choose "Uninstnall", it uninstalls but about 20 seconds later Vista automatically detects the uninstalled device and reinstalls it - with the same Toshiba drivers.

    Is there a way I can force a change of drivers while in Vista?  Are there Vista drivers for this case?

    LVL 3

    Accepted Solution


    Here is a guide how to do that on Vista, see "Appendix A: How to Install an In-Box Bluetooth Driver on New Hardware" in the link below:


    LVL 3

    Expert Comment


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