Link to home
Start Free TrialLog in
Avatar of olenronning
olenronning

asked on

Unable to connect my wireless bluetooth mouse to my built-in laptop bluetooth radio

I have a Fujitsu Lifebook T4220 with built in bluetooth networking.  It's using the Toshiba Bluetooth Stack for Windows 5.10.04

I have the Microsoft bluetooth wireless notebook optical mouse, and it works fine using the usb dongle.  However, I'd like to not have to use the dongle - since it protrudes out and is one more thing to carry and my laptop already has bluetooth built in.

When I run the connection manager software ("Bluetooth Manager") it is unable to find the device.  I'm pushing the "connect" button on the bottom of the mouse, but it just can't find it.

What could be wrong?
Avatar of HenrikBerglund
HenrikBerglund

Hi,

Two ideas:
1. Perhaps you did not manage to make the mouse "discoverable", so the PC could not see it. Seems that you tried to press some button though so this is not so likely i think.

2. The Toshiba stack does have a problem with recognizing the device. (There are some common errors like requiering a device to display a specific "class of device" even if this is not required in the BT specs.) You can handle this by complaining to Toshiba, or you could change BT stack for your built in device. This is quite iasy and also fully reversable. E.g. locate your Bluetooth radio device in the device manager. Note name and location of driver. Uninstall its driver. Restart. Windows XP will now grab the device for use with the built in XP Bluetooth stack.

Good luck!

Avatar of olenronning

ASKER

Thanks for the suggestions.  Unfortunately, your #2 suggestion does not quite work, because I'm running Windows Vista (Ultimate).  When i go to the control and select the bluetooth device and choose "Uninstnall", it uninstalls but about 20 seconds later Vista automatically detects the uninstalled device and reinstalls it - with the same Toshiba drivers.

Is there a way I can force a change of drivers while in Vista?  Are there Vista drivers for this case?

Thanks
ASKER CERTIFIED SOLUTION
Avatar of HenrikBerglund
HenrikBerglund

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial

https://www.experts-exchange.com/help.jsp#hi73:

C: Because Experts' reliability are often judged by their grading records, many Experts would like the opportunity to clarify if you have questions about their solutions. If you have given the Expert(s) ample time to respond to your clarification posts and you have responded to each of their posts providing requested information; or if the answers, after clarification, lack finality or do not completely address the issue presented, then a "C" grade is an option. You also have the option here of just asking Community Support to delete the question.
Remember, the Expert helping you today is probably going to be helping you next time you post a question. Give them a fair chance to earn an 'Excellent!' grade and they'll provide you with some amazing support. It's also true that a "C" is the lowest grade you can give, and the Experts know that -- so use it judiciously.
The use of a C in a vindictive manner is likely to be changed by a Moderator. You may not like the answer you get, and in some cases, and you may not like the way it is delivered, but if it is deemed to be accurate, no less than a B is an acceptable grade.

?