Office Word 2003 the File menu does not workin

Posted on 2007-09-27
Last Modified: 2011-05-11
In word the File Menu does not open, all the other menu items work. I tried repair, unintall then re-install. but no luck. what's up.

Question by:mspencer100
    LVL 19

    Expert Comment

    search and delete the '' files
    they will re-create themselves...

    or just rename them if you're cautious about deleting things

    Author Comment

    I tried this, no change.
    LVL 12

    Accepted Solution

    Try starting Word with the followin Startup Switches:
    /a Starts Word and prevents add-ins and global templates (including the Normal template) from being loaded automatically.

    /m Starts a new instance of Word without running any AutoExec macros

    More info on switches are here:

    If everything works when using the /a switch, then there is an Addin that is causing the issue, then remove all add-ins and add them back one at a time.
    If everything works when using the /m switch, then there is a startup macro causing the issue.  Make sure that your USer Template Directory is pointing to the correct location where you have been deleting your  ALso run a bootup virus scan.
    LVL 4

    Assisted Solution

    Here is one reference I found to this problem:
    Another one would be, if you have more than one profile, to re-create your profile, especially if the Word Fille menu shows when in other profiles.
    Good luck!

    Expert Comment

    Just had this issue, on Word 2003 SP2 deleteing the worked for me.

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