Outlook can't save or open the attachment
Posted on 2007-09-28
One of the client machines (WinXP,) receives an email in Outlook 2003 SP2 with the attached tif file and can't open the attachment. When the same file is sent to other users they can easily open it. The event viewer shows no problems with office. Outlook gives a message (in italian language since the MS Office is in Italian) saying that "It impossible to create a file fax01.tif. Make a right click a save the file... ". Saving the file doesn't work and it gives me another error when I try to save it, and says the same error.
What can I do to resolve this issue?