Internet connection problem with single Windows 2000 server

Posted on 2007-09-28
Last Modified: 2013-12-05
We have a customer with a single windows 2000 server, and around 20 workstations. We have a single router connection to the internet, and we were using this to provide dhcp and DNS services. This originated from when there were only a few workstations, but we have now decided to implement this via the 2000 server. ie DHCP and DNS.
The DHCP is providing the IP addresses OK, but I am unsure that the DNS is working as it should. We have configured the forwarders with our ISP DNS information, but we cannot seem to get an internet connection.
When we run IPCONFIG /all on each workstation, I can see the workstation IP, the DHCP address, and the default gateway (which is set to the IP address of the broadband router.
I noticed that the DNS IP address is missing.  
NSLOOKUP also states the server is unknown.

I can get an internet connection on the server, so I know the router is set up OK.

Does anyone have any ideas on how to resolve this?
Question by:nigelbeatson
    LVL 10

    Accepted Solution

    In your DHCP settings you need to add your DNS server there for all your clients to get that DNS setting.

    Hope this helps
    LVL 10

    Expert Comment

    On your DHCP server navigate to your scope options > make sure there is a 006 DNS Server entry with your DNS servers IP in there.

    Author Comment

    OK, thats great. The entry for the DNS server was missing. I have now put this in place and we now have an internet connection. However, on this network, each user collects his own mail from a pop3 server, using outlook, but for some reason the mail servers can't be found. Is this related to DNS also?
    Please advise.
    Regards, Nigel.

    Author Comment

    I have just checked and we cannot ping the mail servers from this network, but I have just tried it from my own network, and they ping just fine. Any ideas?

    Author Comment

    Just some more information, I can ping other mail servers from the problem network, but not the one we need.... very strange. ie I can ping but not I can ping both from my own network.

    Author Comment

    I have been looking at this again, and I have noticed that the mail server has the same domain name as the local domain name.
    I will transfer this to a new incident.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Join & Write a Comment

    The question has been asked on multiple occasions as to how best to do printing in a remote desktop or terminal services environment.   It seems that this particular question has plagued several people and most especially as Terminal Services, as…
    On a regular basis I get questions about slow RDP performance, RDP connection problems, strange errors and even BSOD, remote computers freezing or restarting after initiation of a remote session. In a lot of this cases the quick solutions made b…
    Hi everyone! This is Experts Exchange customer support.  This quick video will show you how to change your primary email address.  If you have any questions, then please Write a Comment below!
    This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor ( If you're looking for how to monitor bandwidth using netflow or packet s…

    732 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    21 Experts available now in Live!

    Get 1:1 Help Now