?
Solved

Exchange 2007 OWA not showing graphics or blank white page only after Update Rollup 4 install

Posted on 2007-09-28
6
Medium Priority
?
4,555 Views
Last Modified: 2010-05-18
Exchange 2007 OWA is showing no graphics after Update Rollup 4 installation. From some machines it is only showing a blank white page.

I've seen a couple of articles regarding this issue after Rollup 4 install that suggest uninstalling and reinstalling the update. It worked for a couple of posters but at least one site said that didn't work for them. MS Support site for this Rollup has one known issue but this server has none of the app log entries for that known issue. I am planning on trying the Rollup reinstall but since I have to wait for an ok from the client and since there are no posts related to this issue on EE yet I thought I would post to see if anyone has more info or experience with this issue.

Thanks!
0
Comment
Question by:MultiTrends
5 Comments
 
LVL 3

Expert Comment

by:Gatelodge
ID: 19978639
I had the same issue a while back with Vista pc's. There is the link to my question and the answers. Hope it helps.

http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_22459943.html
0
 
LVL 2

Author Comment

by:MultiTrends
ID: 19978736
Thanks for the post Gatelodge but none of my clients are running Vista and you can't even see OWA well enough to use it.
0
 
LVL 2

Author Comment

by:MultiTrends
ID: 20013294
I uninstalled Update Rollup 4, restarted and OWA was working again. I have yet to reinstall the update but will in the near future.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 20237516
PAQed with points refunded (500)

Computer101
EE Admin
0
 
LVL 2

Expert Comment

by:zzingalala
ID: 22002522
In our case Exchange 2007 RU2 and RU3 no RU4 was installed on the server. We gave Annonymous access on the folder 8.1.xxx.x in IIS manager. The update folder is according to the latest updates. Then reinstall the latest updates3 which was the latest one on the server.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Steps to fix “Unable to mount database. (hr=0x80004005, ec=1108)”.
Stellar Exchange Toolkit: this 5 in 1 toolkit comes loaded with mega-software tool. Here’s an introduction to tools’ usage and advantages:
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
This video discusses moving either the default database or any database to a new volume.
Suggested Courses

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question