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Outlook 2003 muliple folders in user mailbox

I have a user who has outlook 2003 running on her lt. 1 profile 2 POP accts going to a personal folder. She added the corp acct but instead of mailbox was going to a personal folder. Had her change it but she messed it up, she re-added the acct but now in her mailbox. She has 2 contacts, 2 calenders, 2 journals, etc. Whe she uses the corp OWA ver. she has the same problem. Anyone know how to delete the extra folders?? Help
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hlee8
Asked:
hlee8
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2 Solutions
 
LeeDerbyshireCommented:
Do the duplicate folders also have the exact same contents?  If not, then you could just try deleting one of each in Outlook.  It won't usually let you delete the Inbox, etc., but it might let you delete the copy.  If they really are actually completely duplicated (i.e. same items in each copy of each folder), then I would think that the mailbox is so screwed that it needs deleting and recreating.

You might also try running Outlook with the /resetfolder switch from the CMD prompt.
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war1Commented:
Sembee,

I am quite willing to follow the rules. Would you show me where the rule which forbid copy and paste from another site?  When Crazyone was posting quite a bit, he always posted the text from the link.  I am following only what he did. My understanding is that as general copyright protection, you include a link if you quote from another site.
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war1Commented:
hlee8,

Here are ways to remove duplicate contacts, calenders, and journals folders:
http://www.sperrysoftware.com/Outlook/Outlook-Duplicates.asp#QB
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hlee8Author Commented:
LeeDerbyshire
I tried deleting them but not allow getting a message i think the folder name exists. I guess i can change the folder name and delete it which worked but in OWA on the bottom left the folder names now display Contacts1, Calendar1, journal1, tasks1?? Weird any ideas???
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LeeDerbyshireCommented:
Did you try the /resetfolders thing?  Make sure Outlook isn't already running, then from a CMD prompt, type

Outlook.exe /resetfolders

If it doesn't run (because the executable's location isn't in your default programs path), you'll need to CD to the folder that contains your Outlook.exe .
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