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Cannot connect to published application on Citrix Presentation Server 4.0.

Posted on 2007-09-28
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Last Modified: 2010-10-05
I have a Citrix Server that I can connect to with the ICA Client without a problem, however, when I attempt to connect to any published applications via the web interface I am getting the "Cannot connect to the Citrix Presentation Server.  There is no Citrix SSL server configured on the specified address." error.  This is the third Citrix Presentation Server I have set up but I have never encountered this error.  I cannot see any difference in the set-up between the different servers.
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Question by:kcoldren1999
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6 Comments
 
LVL 18

Expert Comment

by:mgcIT
ID: 19980554
are you trying to access the published application from outside of a firewall?  if so have you assigned an alternate address to that server and opened up the proper ports on the firewall?

are you using Secure Gateway also, or just Web Interface?
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LVL 19

Expert Comment

by:BLipman
ID: 19980703
The best WI troubleshooting step for me is to post the contents of your launch.ica file; right click on your application, choose Save As..., and save the file.  Open w/ Notepad and let us know. That will show us if the internal, alternate, or Secure Gateway address is being used to point your client to the server.  
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Author Comment

by:kcoldren1999
ID: 19981288
I am not using Secure Gateway.  The launch.ica file is as follows:

[Encoding]
InputEncoding=ISO8859_1

[WFClient]
ClientName=WI_qpZ8ATK3-Rqk0JiIL
ProxyFavorIEConnectionSetting=Yes
ProxyTimeout=30000
ProxyType=Auto
ProxyUseFQDN=Off
RemoveICAFile=yes
TransparentKeyPassthrough=Local
TransportReconnectEnabled=On
Version=2
VirtualCOMPortEmulation=Off

[ApplicationServers]
Excel=

[Excel]
Address=192.168.144.19:1494
AudioBandwidthLimit=2
AutologonAllowed=ON
CGPAddress=*:2598
ClearPassword=D3DEC6B8EA6684
ClientAudio=On
DesiredColor=8
DesiredHRES=800
DesiredVRES=600
Domain=\3ABFDF24D80CAA9D
InitialProgram=#Excel
Launcher=WI
LongCommandLine=
ProxyTimeout=30000
ProxyType=Auto
SSLEnable=Off
SessionsharingKey=8-basic-basic-MERRIMAC-administrator-Merrimac
TWIMode=On
TransportDriver=TCP/IP
Username=administrator
WinStationDriver=ICA 3.0

[Compress]
DriverNameWin16=pdcompw.dll
DriverNameWin32=pdcompn.dll

[EncRC5-0]
DriverNameWin16=pdc0w.dll
DriverNameWin32=pdc0n.dll

[EncRC5-128]
DriverNameWin16=pdc128w.dll
DriverNameWin32=pdc128n.dll

[EncRC5-40]
DriverNameWin16=pdc40w.dll
DriverNameWin32=pdc40n.dll

[EncRC5-56]
DriverNameWin16=pdc56w.dll
DriverNameWin32=pdc56n.dll

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Author Comment

by:kcoldren1999
ID: 19981317
It is going through a firewall and I have the following ports open: 80, 443, and 1494.  I also entered in an alternate address (the external address) through command line.  I am able to get to the default site page just fine so my authentication is set up correctly.
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LVL 18

Expert Comment

by:mgcIT
ID: 19981411
Address=192.168.144.19:1494

this is pointing to your internal address which is why it is not working... you need to set up the alternate address in your WI

just to be clear though - the external address for this server must be unique... i.e. 2 servers cannot have the same external IP when assigning it via the altaddr command unless you are using secure gateway.
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Accepted Solution

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kcoldren1999 earned 0 total points
ID: 19981520
I got it figured out!  I did not have my address translations correct.
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