Scan from brother MFC-8460N and email through Outlook 2003

Posted on 2007-09-28
Last Modified: 2009-05-04
-----Original Message-----
From: Brother FAX Software []
Sent: Friday, September 28, 2007 10:31 AM
Subject: Re: Brother Ask Us - Request from Customer (KMM1631998V345L0KM)

Brother Customer:
Thank you for taking the time to write to us.
To correct this problem that you're having you will need to contact Microsoft for further assistance.
We apologize for any inconvenience you may have experienced.


Fax/MFC Software Support
Customer Service
Brother International Corporation, USA

Original Message Follows:
Email from Ask Us Customer:
Sent: 9/27/2007 8:00:27
PMModel: MFC-8460N
Operating System = Windows XP
Computer type = IBM ThinkPad Brand & Model = R51
Processor speed = PM 1.50 GHz  & 512MB
Connection configuration = (Selected) Printer Server
Print Driver = MFC-8460N
Description of issue =
Tried Microsoft solution on KB: and It doesn't solve the issue.
Alarm Lights =
Try to scan and email through Outlook 2003.
It will popup error said "The command line argument is not valid. Verify the switch you are using.".
Question by:charlih
    LVL 11

    Expert Comment

    I do know that this is due to the installation of Office 2003 SP3. I have the same issue on several client LANs and have yet to discover the fix just yet.

    Expert Comment

    Since you cannot uninstall Office 2003 SP3 does anyone have a work around yet?

    Expert Comment

    I have been waiting for over 3 months for Brother to reply this problem. Does anyone have any suggestions yet?

    Expert Comment

    You are not alone.  I still have not figured out an answer to this issue.

    Accepted Solution

    There is a patch for Control Center 2 on Brother Download page called "ControlCenter2 Update Tool". Just install it and it will solve your problem.

    Expert Comment

    If you run into the same Outlook 2003 problem with the Brother 7820N under windows vista, there is a similar type of update available at

    This fixes the "The command line argument is not valid. Verify the switch you are using" error.
    Hope this helps.

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