Delay in DacEasy Order Entry Responses after replacing server
Posted on 2007-09-28
Client has DacEasy Order Entry, version 12.
OLD server, SBS 2000, named "SERVER" for arguments sake.
Old server no longer exists, hard drives were replaced (kept for backup access to old data), and server was reinstalled with SBS 2003, named "SRVR1".
Old path to DacOE files was \\SERVER\COMPANY\PATH\TO\FILES
Upon install of new server, I had to hack the files with a byte level editor to change the path (stupid program - I hate Sage). Now the path to the files is \\SRVR1\COMPANY$\PATH\TO\FILES (added the $ share to ensure the "hacked" files contained the same number of characters in the path.
Things SEEM to be working for the most part, except that it responds fairly slowly now. Running RegMon I tracked this down to the ~PVSW~.LOC file - it seems the file (located on the server path) is repeatedly accessed with the result being a sharing violation and each attempt takes just over a second, resulting in a 5-10 second delay (with the repeated attempts).
MULTIPLE USERS ARE ACCESSING THE DATA.
When I referenced the user guide, I found they make reference to two network install types - Gateway and Workstation. It's not clear what type they are/were using:
1. Can I identify the install type - Gateway or Workstation - and if so how?
2. To setup a Gateway install type, do I have to install DacEasy Order Entry 12 on the server?
3. Can you suggest alternative products (client hates it, but can't find anything they feel is better (or even just as good) and DOES NOT want to upgrade and DOES NOT want to buy another Sage product).
4. Any idea why the ~PVSW~.LOC is having issues? Am I on the right track? Wrong track? no where near the tracks?