Outlook 2003 and OWA 2000 are out of sync on the same mailbox
Posted on 2007-09-28
I have a bizarre problem with one user. He's using Outlook 2003 at the office, and our OWA 2000 server at home. However his OWA pages show up completely different than his Outlook. For example, his Outlook Inbox has about 15 messages in it. His OWA Inbox (same mailbox) shows 20 pages worth of messages, with many that have been deleted or moved in Outlook. I even tested this with a few messages; if the message is deleted in OWA, Outlook picks up the deletion. If the message is deleted in Outlook, OWA never notices. I even made sure to delete it permanently from the deleted items folder and OWA still thinks the message still exists. I've never seen OWA so out of sync with what's on the Exchange server.