We help IT Professionals succeed at work.

Groupwise 7 MTA will not send to GWIA

Mukesh
Mukesh asked
on
1,711 Views
Last Modified: 2013-11-12
Hi,

I have a new GW 7 (upgraded from GW 5.5) install. All working but outward mail. Inward, the GWIA sends fine to the MTA, and internal mail is fine. External mail ALL fails - the MTA does not Try to send to the GWIA, and in Verbose mode of the MTA log I get;

18:33:55 2C7 SCA: POST1: Moving RESEARCH3/POST:\post1\wpcsin\4\46FE9A93.681 to research3/post:\nzcer\mslocal\gwinprog\4\00000830.684
18:33:55 208 RTR: NZCER: 00000830.684: Routing research3/post:\nzcer\mslocal\gwinprog\4\00000830.684 (3 kb)
18:33:55 208 RTR: NZCER: Unable to retrieve TCP/IP address for qcomp.co.nz
18:33:55 208 RTR: NZCER: 00000830.684: Unknown destination: qcomp.co.nz
18:33:55 208 RTR: NZCER: 00000830.684: Originator: NZCER.POST1 [ofs]
18:33:55 208 RTR: NZCER: 00000830.684: Message queued: research3/post:\nzcer\wpcsin\4\46fe9a93.68!

I know this is a config error - the MTA should just send it to the GWIA, BUT I have a couple of further issues that seem to prevent me from solving this. On Starting console one, I get : The Edirectory Schema is not properly modified for use with Groupwise" - then it seems to work OK if you press OK. _ The GW plugins are all there etc. BUT some of the options that should be available in the properties of the MTA object are not present. I have tried deleteing and recreating the  GWIA and the MTA, don a DSrepair, reinstalled the POA and the MTA from the 7.0 CD, then patched to 7.02, but still the same problems.

Any suggestions anyone???

Thanks
Matt
Comment
Watch Question

the_b1ackfoxTechnophile

Commented:
First off, load ping and lets actually define whats wrong with the system.  check your default route is pointing to your gateway.  ping something local (make sure you have basic connectivity - like your gateway), then ping an IP Address (like 4.2.2.2 assuming ping is allowed out through your firewall) if both pings work, the try pinging a newtork address like www.yahoo.com...  if this step fails  then the issue is your DNS.

Author

Commented:
OK, I have it going. IP was fine. The problem was that it was looking for a default GWIA with another name. The old gwia had an odd name, so when I re-installed it, I changed it. Shouldn't have! Somewhere, there must be a file still settin git, although I have searched the MTA config file and the GWIA config file I can't find it. Anyway, when looking thru the logs for the mta I found it was preferred GWIA oldname so I deleted my current gwia again, and reinstalled using the old name. All good now. I'd still like to know where the file is and what it is that points to the old one though!
Thanks Anyway.
CHeers
Matt

 
Alot of good info can be found here on your server if you have gwmonitor installed:
http://groupwiseServer/gwmon/gwmonitor

Author

Commented:
Sorry no GW monitor. I managed to extend the schema for groupwise manually from GW tools, utils, check edir schema in console one (when the GW container is hightlighted). So all is now well, and I guess this question can be closed.
Thanks everyone.
CERTIFIED EXPERT
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION

Gain unlimited access to on-demand training courses with an Experts Exchange subscription.

Get Access
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Empower Your Career
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.