Terminal Server License CALs are not being accessed

Posted on 2007-09-29
Last Modified: 2012-05-05
Hi, I have a member server with Windows Server 2003 that several people need to access through Remote Desktop.  I purchased the terminal service license CALs and followed the Knowledgebase Article 325869 to activate the terminal service licenses.  I first setup this Server 2003 member server as a License Server and then installed the terminal services CALs and everything went through without a problem.  When I access Terminal Server Licensing, the CALs show they are there and ready to go.  However we still get the error message that we have exceeded the connection limit when we try to remote more than the initial two remote connections that are default, so the licenses aren't being seen by Terminal Services.

I read that Terminal Services will try to connect to a Licensing Server on a DC, and the only DC locally to this member server is a Windows 2000 DC.  I've also read that 2003 Licensing is unable to come from a 2000 Licensing Server.  So the Terminal Services on this Member Server is not seeing the Licensing Server on itself.  I read that there is a registry change that needs to be made so the Terminal Server will find the licensing on itself and not a DC, but not sure what the change is.  How can I make this member server see the Licensing Server that is already setup and ready to go on itself?

I have made this question worth 500 points because I have people waiting on me right now.  Thank you very much for any information I can get.

Question by:TheNewLobo
    LVL 82

    Accepted Solution

    Just to exclude the maybe too obvious: did you actually install terminal services in application mode on this machine (from the Add/Remove Windows Components wizard)? The standard Remote Desktop is limited to 2 connections, whether or not TS CALs are available.
    If the TS is indeed running in application mode, open the Terminal Services Configuration MMC on it, and make sure that
    1. The Terminal Services Mode (Per User or Per Device) is set to the same type as the TS CALs you've installed on the license server.
    2. The License Server to use is defined as well (you can do that in the TS config MMC as well if SP1 or later is installed, just can't remember where exactly).

    Author Comment

    oBdA, it wasn't too obvious for us.  We hadn't installed Terminal Services.  I was told that it was installed when they initially setup the machine, so I didn't even think to check that.

    We installed Terminal Services, it gave a message saying some programs may not work correctly through Remote, however everything has worked great.  Thank you for your help.


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