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error 72544

fjrohlf asked
Last Modified: 2013-12-05
When I try to sync with my hx2490 Pocket PC I now get the following error message:

Synchronization could not be completed. See http://go.microsoft.com/fwlink/?LinkId=72544.

That link just goes to the MS Mobile main page - it gives no information about the error.

No information seems to be transfered. This happened after I tried Laplink's PDAsync software. I have now uninstalled that software because it seemed to cause a number of problems.

Does anyone know what that error message means and how to solve the problem?
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I have experimented a bit. I uninstalled WMDC and reinstalled ver. 6.1. Same problem.

I then did a sync of just to contact info and it ran with no errors.

I then tried just the calendar data and it failed.


I seemed to have solved the problem. I did the following:

I used the scanpst.exe utility in Office 2007 to scan and repair my outlook.pst file. It did find and error.

I then uninstalled and then reinstalled the Microsoft Mobile Device Center and then deleted and then reestablished the partnership. The sync took several hours and generated some duplicates but it worked so I am now back in business!
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