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Create new folder on desktop from save as dialog box icon does not work

I have Windows XP professional Service Pack 2 and all the current security updates.  When I attempt to download a file from the internet and I open "save as dialog" box if I am on the 'desktop' clicking the create file folder icon on the dialog box's toolbar no longer works.   Nothing happens.  However if I click in the window space where the files and folde's show up, I can right click and say create new folder and that works - any help?
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EvanHollander
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EvanHollander
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1 Solution
 
scrathcyboyCommented:
When you save a downloaded file, it is supposed to be saved to a folder on the hard disk.  If you want to create a new directory to save it into, that is the yellow icon at the top right of that dialog box that has stars around it, hover over those icons until you see create folder -- you first create a folder, then double click on it, and then save the file to that folder.  This is the way windows is supposed to work.  What you describe above does not seem to be the standard way to save a downloaded file to a location not specified without creating a new folder first.
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FeMasterCommented:
Not that this is going to help you out, but I have the same problem.  Mine has been like that for some time, and I have not found an answer to it either.  Don't feel alone with this issue.
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MereteCommented:
I just tested out a couple of things anything I open even  an email on my desktop then went to FILE> save as,
 to create a new folder while i am doing this look over to the right of the address bar you should see 3 icons one being UP one level action then next to this low and behold >> create new folder << next to it is a funny icon blue in my case with white and a few dots to view in thumbnalils  action
the create new folder has always been there??
Am I right??



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MereteCommented:
Only one thing with my suggestion I had to open to the file ,
If your downloading from the internet and want to use the this option prior to downloading r/click the file  save as I still get the create new folder option ,
if I right click the file on a web page  save target as wait a sec then it give s those ame options again create new folder as well the up one level and view in thumbnails.



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FeMasterCommented:
The problem we are both having is that clicking that icon, 'create new folder', does not work, but only when trying to create the folder on the desktop.  It works perfect if we are anywhere else except the Desktop.  Did you actually press it and try to create a new folder on the desktop?

If you right-click within the file/folder list, you can choose create new folder in the right-click menu and that works, but the icon doesn't, but ONLY when you trying to do it on the desktop.
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EvanHollanderAuthor Commented:
FeMaster -
I aggree these are exactly the same symptoms that I am seeing.  The problem only occurs when trying to create a folder on the desktop.  You can still create the folder, by right clicking in the folder window and trying to create a folder in a place other than the desktop works fine.  I am trying to restore the functionality of that icon in creating a folder on the desktop. (it's one of those little things that can make you irritated).  Apparently I'm not the only one experiencing this 'feature' but I would love to understand what is causing it or know how to fix it.
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matrixnzCommented:
Hi EvanHollander, FeMaster

Depending on which version of Windows XP you're using try checking the Desktop Permissions

Windows XP Pro - Right Click Desktop Folder in Windows Explorer - Select Properties - Select Security Tab
Windows XP Home - Start system in Safe Mode as Administrator - Right Click Desktop Folder in Windows Explorer - Select Properties - Select Security Tab

Click Advanced Button
Select your Username
Click Edit
Check that Full Control is selected and it includes Create Folders / Append Data is checked
Also ensure that no Deny boxes are selected.

These settings should already be set by default but I believe it's worth a look.

The other thing I'd suggest is try creating a directory in Dos i.e.
Click Start
Click Run
Type: CMD
Click OK
Type: CD %USERPROFILE%\DESKTOP - Press Enter
Type: MD Test - Press Enter
Were there any errors?
Type: Dir /w - Press Enter
Is the Test folder listed?  If yes verify the folder can be seen on the Desktop.

Cheers
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EvanHollanderAuthor Commented:
matrixnz -
Actually that was one of the first things I had thought of, however when I right click on a folder and go to properties - there is no security tab.  I am running windows xp pro, and I am the administrator on the system.  I can create a folder on the desktop by right clicking on the desktop and selecting 'new folder', just not from the icon on the download 'save as' dialog box'.
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matrixnzCommented:
Hi EvanHollander

You must have Simple File Sharing switched on which is why you can't see Security, however I misunderstood your comments above, I thought you were unable to create a "New Folder" on your desktop, so the issue isn't permissions related.

However not sure if this applies but do you have an Intel 825EM/830M chip set?

Cannot Create a New Folder on the Desktop in the "Save As" Dialog Box.
http://support.microsoft.com/kb/306357

Cheers
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FeMasterCommented:
matrixnz:
However not sure if this applies but do you have an Intel 825EM/830M chip set?

Cannot Create a New Folder on the Desktop in the "Save As" Dialog Box.
http://support.microsoft.com/kb/306357
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If only that were my issue.  Apparently there must be other things that cause this also, as I don't have an Intel chipset...
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