Link to home
Create AccountLog in
Avatar of Jinesh Kumar Kochath
Jinesh Kumar KochathFlag for United Arab Emirates

asked on

'S' KEY not working in win xp office packages

hi
in one of our staff computer found that if you press shift+s, the key is not working
we tried even changing keyboard and found that it is not keyboard issue
please advise how to rectify this
regards
jinesh
ASKER CERTIFIED SOLUTION
Avatar of Brian Pierce
Brian Pierce
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.
See answer
Avatar of ☠ MASQ ☠
☠ MASQ ☠

Is this the only key not working and only when used with shift?

Try launching in safe mode, if it is fixed there you will have to selectively remove and replace services until you find the culprit.  If this is known to have started recently then it should be easier to find which process is doing this.

M$ do disable some keys intentionally but only during install to prevent users entering the wrong CD Keys.
The following keys are affected by this:
A,E,I,N,O,S,U,Z,0,1 & 5
Which could be mistaken for other characters.
Avatar of Jinesh Kumar Kochath

ASKER

let me try these things and come back to u
in safe mode it is working fine
what is to be done in next, please advise step-by-step
thanks
jinesh
SOLUTION
Link to home
membership
Create a free account to see this answer
Signing up is free and takes 30 seconds. No credit card required.
hi
i have create a new user account where it is working fine now
anyway i will split my points to give you all
thanks
jinesh