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Outlook macros suddenly quit working

Posted on 2007-09-30
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Last Modified: 2008-01-09
For some reason I can no longer access my macros in Outlook 2003.  Alt+F11 does not bring up VBA editor and Tools>Macro>Macros does not bring up the Macro window nor dow Alt+F8.  I have looked in all of my docmentaion and manuals and cannot find any reference to totally disableing macros.  Anyone have any suggestions other than totally re-installing Office 2003.  I have already tried detect and repaire with no results.
Thanks.
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Question by:ed_kaska
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Expert Comment

by:Kelmen
ID: 19988768
try change the setting to medium or low in:
Tools->Macro->Security->Security Level
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by:ed_kaska
ID: 19998594
I guess I didn't make my question clear enough.  Basically any link from the drop down Tools menu for macros does not bring up any window.  Tools>Marcros>Security - nothing, Tools>Marcros>Marcors - nothiing and Tools>Macros>Visual Basic Editor - nothing.  It is as if something was disabled in Outlook or for some reason a service is not running.
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by:Kelmen
ID: 20011484
is VBA feature uninstall under Outlook? You can chk that in the Add/Remove then go into the details section of the office.

If everything looks in order but the stuff is missing, I can only guess it some 3rd party like antivirus interfering.
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Author Comment

by:ed_kaska
ID: 20011634
I had already checked that.  Don't think it is the 3rd party thing, but I could be mistaken.  I set up my wife as a user about 3 months ago and the outlook macro components under her user work just fine.  It looks like I am just going to go ahead and uninstall and reinstall Office 2003.
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ed_kaska earned 0 total points
ID: 20082070
Since I was unable to obtain a quick answer I went about it the old fashion way and started doing some research.  My wifes outlook under her user worked fine with macros  (though she has none defined) menu.  I could get to all of the 3 sub menus.  And since macros menu worked fine in all other office applications I figured it had to be something boogered up in my user settings in HKCU hive in the registry.
Looking under outlook I found the two keys below that were not in the HKCU hive under my wifes user.
I have no idea of where they came from (but I do install and uninstall a lot of things under my user for testing).  Anyway I deleted the Items and my macros menu now works like it used to work.
So, I will close this question and hopefully any one else experiencing this problem will now know to look to the registry as the possible culprit.
THESE TWO REGISTRY ENTRIES WILL DISABLE "TOOLS=>MACROS" SUBMENU ITEMS.
[HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Resiliency]

[HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Resiliency\DisabledItems]
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by:modus_operandi
ID: 20118854
Closed, 250 points refunded.
modus_operandi
Community Support Moderator
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