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Outlook macros suddenly quit working

Posted on 2007-09-30
Medium Priority
Last Modified: 2008-01-09
For some reason I can no longer access my macros in Outlook 2003.  Alt+F11 does not bring up VBA editor and Tools>Macro>Macros does not bring up the Macro window nor dow Alt+F8.  I have looked in all of my docmentaion and manuals and cannot find any reference to totally disableing macros.  Anyone have any suggestions other than totally re-installing Office 2003.  I have already tried detect and repaire with no results.
Question by:ed_kaska
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Expert Comment

ID: 19988768
try change the setting to medium or low in:
Tools->Macro->Security->Security Level

Author Comment

ID: 19998594
I guess I didn't make my question clear enough.  Basically any link from the drop down Tools menu for macros does not bring up any window.  Tools>Marcros>Security - nothing, Tools>Marcros>Marcors - nothiing and Tools>Macros>Visual Basic Editor - nothing.  It is as if something was disabled in Outlook or for some reason a service is not running.

Expert Comment

ID: 20011484
is VBA feature uninstall under Outlook? You can chk that in the Add/Remove then go into the details section of the office.

If everything looks in order but the stuff is missing, I can only guess it some 3rd party like antivirus interfering.
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Author Comment

ID: 20011634
I had already checked that.  Don't think it is the 3rd party thing, but I could be mistaken.  I set up my wife as a user about 3 months ago and the outlook macro components under her user work just fine.  It looks like I am just going to go ahead and uninstall and reinstall Office 2003.

Accepted Solution

ed_kaska earned 0 total points
ID: 20082070
Since I was unable to obtain a quick answer I went about it the old fashion way and started doing some research.  My wifes outlook under her user worked fine with macros  (though she has none defined) menu.  I could get to all of the 3 sub menus.  And since macros menu worked fine in all other office applications I figured it had to be something boogered up in my user settings in HKCU hive in the registry.
Looking under outlook I found the two keys below that were not in the HKCU hive under my wifes user.
I have no idea of where they came from (but I do install and uninstall a lot of things under my user for testing).  Anyway I deleted the Items and my macros menu now works like it used to work.
So, I will close this question and hopefully any one else experiencing this problem will now know to look to the registry as the possible culprit.


Expert Comment

ID: 20118854
Closed, 250 points refunded.
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