rdp hangs with blue window on xp
Posted on 2007-09-30
I use rdp to get to my user's 'server' pc (xp prof) from home (xp home) in order to make changes or monitor their system. Occasionally I'll have a problem that could be resolved if it was only on my home pc by using Windows Task Manager.
My current problem is that the user has changed rdp login id's and passwords. I was able to get in to their server ok using the new id and password, but when I was in the middle of creating a shortcut for the new, blank screen, I got a Windows Explorer error, followed immediately by a Dr Watson message, followed by the 'report it to Microsoft' screen. I clicked Yes to report and, then everything hung.....just the hourglass left. I brought up the task manager, but didn't have a clue as to what to do. I did not want to bring down their production system so I exited rdp.
When I reconnect with rdp I get a blank all blue window with the cursor in hourglass mode. I have a feeling that the error messages might have been caused because of 'rights' which were or were not assigned, but I'll resolve that with the client. What I'd like answered here is how do I break out of a hangup on the server computer. This has happened before and the only way I've been able to do it is to go over to the client site and login directly to the server pc.
When I bring up the task manager while in rdp, I cannot figure out what process to stop.....if any. The only application tasks shown are on my home pc plus the rdp task. I've checked the Show processes from all users box.